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Order Guardian: Automated Order Validation for ERP​

Prevent costly errors before they reach your ERP

Catch pricing mistakes, discontinued SKUs, and stock issues before they disrupt fulfilment, invoicing, and collections.

The Value
Features of Order Guardian
Customer Testimonials
FAQ

The Value of Order Guardian

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fewer order errors detected before ERP integration

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reduction in downstream disputes linked to incorrect orders

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faster fulfilment readiness, with validated orders entering workflows clean

Features of Order Guardian

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Real-time Validation
Automatically check every incoming order for incorrect pricing, missing data, discontinued SKUs, or stock availability issues before it hits your ERP.
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Custom Business Rules
Apply your unique pricing, product, and process rules to incoming orders to ensure compliance with your policies and standards.
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Multi-Channel Coverage
Validate orders from all sources - EDI, email PDFs via eCapture, PunchOut, or portals for consistency and accuracy across every channel.
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Seamless ERP Integration
Pass only clean, validated data into your ERP, reducing the risk of costly rework, credit notes, and disputes.
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Error Prevention, Not Error Management
Stop problems at the source instead of relying on finance or customer service teams to catch them later.

“A very complex process has been simplified, Users see only what they need to see and the system is intelligent. ”

Don Ponsford — Inbound Market Manager. NZ Post

“Collaborating with B2BE not only enables Officeworks to expand our B2B channel, but also offers our customers a robust sales solution that effectively meets both our business objectives and our customers’ needs.”

Jason Pittaway — Premium Business Account Support Team Leader. Officeworks

Frequently Asked Questions

What is Order Guardian designed to prevent?
Order Guardian validates sales orders before they reach your ERP, checking for issues such as incorrect pricing, discontinued products, invalid quantities, or missing information.
Does Order Guardian change how customers place orders?
No. Customers continue ordering as they do today. Order Guardian operates behind the scenes to protect downstream processes.
What happens when an order fails validation?
Orders can be flagged, corrected, or routed for review before processing, preventing errors from impacting fulfilment, invoicing, or cash collection.
Can validation rules be tailored to our business?
Yes. Validation rules can be configured based on your pricing models, product data, customer agreements, and operational policies.
How does Order Guardian fit with other Sales Order Automation tools?
Order Guardian works alongside Managed EDI, eCapture, eCatalogue & PunchOut, and Order Hub, providing a consistent layer of control regardless of how orders are received.

Validate every order with Order Guardian and keep your operations running clean.